Returns & Exchanges
At Capri Blue, we want you to love your signature scent, which is why we offer a 30-day return policy for all unused and unopened home fragrance products. If for any reason you are not completely satisfied with your purchase, we are here to make the exchange or refund process as seamless as possible.
Initiate Your Return
Visit our online returns portal and enter your order number and shipping zip code to start the process.
Prepare the Package
Carefully pack your unused items in their original packaging to ensure they are protected during transit.
Attach Shipping Label
Download and print your prepaid return shipping label from the portal and secure it to the outside of your box.
Receive Your Refund
Once our warehouse receives and inspects your return, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing