Frequently Asked Questions
Everything you need to know about bringing Capri Blue into your home.
How can I track my order?
Once your order ships, you will receive an email confirmation with a tracking number and a link to monitor your package's progress.
What is your return policy?
We offer a 30-day return window for unused and unopened products. Please ensure items are in their original packaging to qualify for a full refund.
Do you ship internationally?
Currently, we ship to all 50 U.S. states and Canada. We are working on expanding our international shipping options in the near future.
How do I get the best burn out of my candle?
To prevent tunneling, ensure the wax melts to the edge of the jar during the first burn. Always trim the wick to 1/4 inch before lighting.
Are your fragrance products safe for pets?
While our products are made with high-quality ingredients, we recommend using them in well-ventilated areas and keeping them out of reach of pets.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment options through Afterpay.